TASKPHONE
Contact center specialized in telemarketing
Taskphone develops telephone-marketing campaigns focused on the sale of products and services, customer loyalty and attention to their marketing campaigns.
TELEPHONIC MARKETING
What do we do
Acquisition and loyalty
- Search for potential clients
- Customer retention and activation
- Improved customer experience
- Building relationships with the consumer
- Personalized actions and strategies to hook and keep the consumer
Telephonic sales
- Attracting new prospects to convert them into customers
- Campaign Development
- Action plan and analysis of actions
Database Management
- Enrichment and Qualification: keeping data current, complete and useful
- Optimization: unify and structure information for effective management and without duplication in contacts
Management of non-payments
- Calls for the management of non-payments and the return of direct debits
- Follow-up of returns and non-payments
Customer Support
- General information
- Technical support
- Call forwarding and overflow
- Order taking
- Claims service
Telephone surveys
- Satisfaction surveys, recommendation and NPS surveys
- market prospecting
- Design of questionnaires and delivery of results
How do we do it
Broadcast calls
We support customer sales with telephone-marketing campaigns using experienced and well-trained teams that are highly effective in their performance.
Receiving Calls
We answer calls from our customers to provide information, such as technical support, order taking, etc.
Why hire our telephone marketing service?
Because we put at your disposal qualified teams in sufficient numbers to market products and services in different markets or segments, without the need to increase your fixed staff structure.
Not only providers
We like to identify ourselves as strategic partners of our clients and create long-term business relationships.
We have great predictive capacity
We use predictive systems linked to artificial intelligence in the consulting and studies area to discover behavior patterns and anticipate future reactions from the client.
We build relationships
We are aware of the importance of the relationship with users and the relevance it has for the reputation of the client company. For this reason, the focus is on the quality of care and the pampering of the user. For this reason, the focus is on the quality of care and the pampering of the user.